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Cancellation and Modification Policy

At Breeklee, we understand that you may need to cancel or modify your order after placing it. We are happy to assist you with such requests under the terms outlined below.

Timeframe for Cancellation or Modification Requests

  • We accept order cancellation or modification requests within 6 hours of the order being placed.
  • After this period, your order will be processed, and we will no longer be able to cancel or modify it.

Order Cancellation

If you wish to cancel your order, please contact us via email at contact@breeklee.com within 6 hours of placing your order.

  • In your email, please provide:
    • Your order number.
    • The reason for canceling the order.

Refund for Canceled Orders

  • If your cancellation request is accepted, we will issue a full refund to your original payment method.
  • Refund processing may take 5-7 business days, depending on your bank or payment provider's policies.

Order Modifications

If you wish to modify your order, such as changing the product, size, color, or shipping address, please contact us via email at contact@breeklee.com within 6 hours of placing your order.

  • In your email, please provide:
    • Your order number.
    • Details of the changes you would like to make.

Note:

  • Order modifications will only be made if the requested changes and products are available.
  • If the product you wish to change to is out of stock, we will assist you with canceling the order or switching to another product of equal value.

Contact Support

If you have any questions or require further assistance, please contact our customer support team via email at contact@breeklee.com.
We are available 24/7 to ensure you have the best shopping experience with us.

Thank you for choosing and trusting Breeklee!

Email: contact@breeklee.com

Address: 157 Pham Van Dong, Mai Dich, Cau Giay, Hanoi, Vietnam

Support 24/7

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