Gender : Women

Sleeve Length(cm) : Full

Material : POLYESTER

Collar : V-Neck

Season : All season

At Breeklee, we are committed to providing a convenient and reliable online shopping experience. Our shipping policy is designed to be clear and transparent, ensuring you can shop with confidence.

Shipping Destinations

Currently, we only deliver to the following countries:

• Vietnam
• The United States

If your shipping address is outside these regions, unfortunately, we are unable to deliver to your location at this time.

Shipping Method

We offer only one shipping method: Standard Shipping, with the following details:

1. Order Processing Time:

• Your order will be processed within 5-10 business days after it has been successfully confirmed.
• During this time, we will carefully inspect the product, package it securely, and prepare it for dispatch to the shipping carrier.

2. Shipping Time:

• After the order is handed over to the shipping carrier, the estimated shipping time is 10-15 business days.
• The total time from order placement to product delivery may range from 15-25 business days.

3. Shipping Fee:

• A flat shipping fee of $6.49 USD applies to all orders, regardless of destination (Vietnam or the United States).
• This fee will be clearly displayed during the checkout process, and it does not depend on the quantity or value of the items in your order.

Order Tracking

• Once your order has been processed and handed over to the shipping carrier, you will receive a confirmation email containing a tracking number.
• This tracking number allows you to check the status and location of your shipment directly through the carrier’s system.

Additional Information

1. Business Days:

• Business days are defined as Monday to Saturday, excluding weekends and official public holidays.

2. Force Majeure:

• We are not responsible for any shipping delays caused by factors beyond our control, such as natural disasters, severe weather conditions, or delays from the shipping carrier.

3. Shipping Address:

• Please ensure that your shipping address is complete and accurate to avoid errors during the delivery process.

Customer Support

If you have any questions or issues regarding shipping, please feel free to contact our customer support team via email at contact@breeklee.com.
Our team is available 24/7 to assist you with any inquiries.

Thank you for trusting and choosing Breeklee. We hope you will be satisfied with our products and services!

At Breeklee, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with a simple and straightforward return and refund process. Please carefully review the following terms to ensure your rights.

Return Window

We accept return requests within 10 days from the date you receive the product. After this period, we regret to inform you that we will not be able to process any return or refund requests.

Return Conditions

To be eligible for a return, the product must meet the following conditions:

1. Product Condition:

   • The product must be in its original condition, unused, unwashed, and with all original tags intact.
   • The product must be returned in its original packaging (if applicable).

2. Reason for Return:

   • The product has a manufacturing defect or was damaged during shipping.
   • The product delivered was incorrect, such as the wrong size, color, or item.

3. Required Documentation:

   • Proof of purchase, such as an order receipt or confirmation email.

Return Process

1. Contact Us:

   • Email us at contact@breeklee.com within 10 days of receiving the product.
   • In your email, please provide:
     • Your order number.
     • Clear pictures of the product (if it is defective or damaged).
     • The reason for the return request.

2. Request Approval:

   • Once we receive your request, our customer support team will review it and respond within 2-3 business days.

3. Return the Product:

   • If your return request is approved, you will receive detailed instructions on how to return the product to us.
   • The customer is responsible for the return shipping costs unless the issue is caused by us (defective or incorrect item).

Refund Policy

• Refund Processing Time:

  • Once we receive and inspect the returned product, we will process your refund within 5-7 business days.
  • The refund will be issued to the original payment method used during checkout.

• Refund Amount:

  • We will refund 100% of the product's value, excluding the original shipping fee (unless the issue is caused by us).

Important Notes

1. Non-Returnable Items:

   • Products marked as Final Sale or promotional items are not eligible for returns or refunds.

2. Damage Due to Improper Use:

   • We do not accept returns for products damaged or worn due to improper use or care.

Customer Support

If you have any questions regarding our return and refund policy, please contact us via email at contact@breeklee.com.
Our team is available 24/7 to ensure your shopping experience with Breeklee is seamless and satisfying.

Thank you for choosing and trusting Breeklee!